THE ART OF LEADERSHIP
“Remember, teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.”
Patrick Lencioni
Vulnerability Builds Trust: The Leadership Move That Turns Groups into Teams
Leaders often chase credibility by staying polished, decisive, and unshakable. Lencioni argues that posture is exactly what blocks trust. When a leader hides doubts and mistakes, the Team learns to hide theirs too. Problems surface late, feedback gets filtered, and people protect themselves instead of the mission.
Vulnerability-based trust doesn’t mean oversharing; it means being honest about limits so work can get better. Say “I’m not sure yet,” ask for help early, and admit a miss without excuses. Invite disagreement by naming the stakes and asking, “What am I missing?” Then respond with curiosity, not punishment, so candor becomes safe.
Try a simple ritual: in your next meeting, share one recent mistake and the lesson learned, then ask each person to name one risk they’re concerned about. Pick one risk to address immediately and assign an owner and date. As you move through this, trust grows because people see that honesty leads to action, not blame.
Share one mistake first, invite dissent, and convert one raised risk into a clear owner and deadline.
COMMERCIAL CONSTRUCTION
How do the four pillars create consistent excellence across construction projects?
The Hensel Phelps Way is a collaborative approach to building. It blends proven methods, modern technology, and clear communication across every phase of a project. Instead of treating delivery as a handoff between silos, it integrates planning, design support, construction, and ongoing management into a single, coordinated effort. That consistency is why clients return when the work is complex, high-stakes, or highly visible.
It starts with people and process. The company emphasizes developing talent from within, building long tenures that preserve institutional knowledge and raise craftsmanship. Teams are trained broadly so they understand the full operation and can solve problems early. A uniform process, applied across hospital, office campus, and airport environments, relies on shared training, trust, adaptability, and decades of experience to deliver consistent quality.
Partnership and technology keep the system moving. Longstanding relationships with clients, trade partners, and specialists are built on mutual respect and earned trust, with collaboration from development planning through facility management. Technology is treated as a living pillar, continuously updated to drive efficiency, shorten schedules, and provide real-time visibility into progress and costs. Tools such as building information modeling support better coordination and decision-making.
Strong teams, consistent methods, trusted partners, and evolving tools keep projects delivering lasting value.
INFRASTRUCTURE INDUSTRY
Will the Gateway tunnel funding dispute delay major Northeast builds?
A sudden stop-and-start in federal funding for the Gateway rail tunnel has put the spotlight back on how quickly political and legal disputes can ripple into active construction. When a megaproject’s cash flow becomes uncertain, owners slow authorizations, managers tighten change control, and contractors hesitate to release long lead orders that cannot be easily canceled. Even a short pause can snowball into missed possession windows, resequenced crews, and higher carrying costs for equipment and supervision.
For the construction business, the bigger story is risk allocation. Subcontractors price uncertainty into bids, suppliers demand stronger payment terms, and bonding capacity gets tied up longer than planned. Tunnel, rail, and station work is especially sensitive because specialty labor and niche equipment are scheduled months in advance. If a pause forces demobilization, remobilization costs and productivity losses can appear quickly, along with disputes over who bears the schedule impact.
Firms that stay profitable treat funding volatility like a design constraint. Build a stop-work playbook, map what can continue safely with limited notice, and keep procurement decisions tied to clear funding milestones. Negotiate escalation and suspension clauses up front, track costs daily, and document every directive. Most of all, protect the critical path by securing alternate work packages so crews can shift rather than sit idle.
Tie procurement to funded milestones and document every pause decision.
RESIDENTIAL RESEARCH
Will build-to-rent conversions boost entry-level home supply?
Build-to-rent has been a growth engine, but headlines now focus on exit strategy. With higher financing costs and more cautious institutional buyers, some developers are underwriting communities that can be sold as individual homes if lease-up slows. That shift is showing up in land deals, lender term sheets, and conversations with municipalities about platting and HOA timing.
For builders, a convertible project changes the playbook. Unit plans may need larger garages, better sound control, and buyer-grade appliances and flooring packages. Production sequencing matters because model homes, final grading, and streetscape details become sales-critical sooner. Warranty processes, punch-list standards, and documentation also tighten when a renter might become an owner.
Teams that plan for both outcomes win. Align the civil plan with a future subdivision map, lock specs that meet rental durability and retail appeal requirements, and keep upgrade paths simple to enable a fast sales push. Track absorption weekly, not quarterly, so you can switch marketing, inventory release, and trade cadence before cash flow gets squeezed.
Design build-to-rent sites for a quick pivot to for-sale.
TOOLBOX TALK
Did we release stored energy before opening this system?
Stored energy is the surprise punch in many injuries. Even when a machine is off, pressure can remain in hydraulic lines, air hoses, springs, elevated loads, and capacitors. That hidden force can move a blade, whip a hose, or spray fluid when a fitting is cracked.
Before maintenance, identify every energy source: electrical, hydraulic, pneumatic, mechanical, gravity, and thermal. Lock out and tag out the isolating devices, then release energy by lowering loads, blocking and chocking, bleeding pressure at approved points, and discharging capacitors per procedure. Use the right PPE and stand out of the line of fire.
Do not trust gauges or switches alone. Perform a try-start test to confirm isolation and verify zero energy at the point of work. If energy cannot be fully relieved, use controlled restraints and involve a supervisor. When something feels tense or pressurized, stop and reassess before you loosen anything.
Lock out, bleed down, and verify that there is zero energy before touching the equipment.
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