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THE ART OF LEADERSHIP

“The higher the quality of your workforce, the less likely it is that you’ll need rules.”

Kevin Kruse

Hire Well, Trust More, Rule Less

Rules multiply when trust is low. If you assume people will cut corners, you design policies to prevent every possible mistake, and the organization slows down. Kruse’s point is that quality competence, judgment, and values reduce the need for bureaucracy because people can be trusted to do the sensible thing when the manual doesn’t cover the situation.

Quality starts with selection and clarity. Hire for judgment and integrity, not just skills, and make expectations visible: what outcomes matter, what trade-offs are acceptable, and what “good” looks like. Provide context rather than step-by-step instructions, then let people choose the method. When autonomy is paired with clear standards, fewer rules are required.

Keep the system honest with feedback loops. Review decisions, learn from missed opportunities, and coach people to strengthen their judgment. Use a few simple guardrails, legal, safety, and brand risks, plus measurable goals, so freedom doesn’t become chaos. As capability rises, retire one unnecessary rule at a time and replace it with a principle people can apply.

Improve workforce quality and replace one rule with a principle and metric this month.

COMMERCIAL CONSTRUCTION

How does Kiewit keep safety personnel at an industrial scale?

Kiewit is a major construction and engineering organization founded in 1884. Its work spans many markets, but its story focuses less on sectors than on how it operates: taking on hard projects and delivering them through disciplined planning and ownership.

Safety is treated as the first constraint. Kiewit emphasizes craft-led safety programs and a “nobody gets hurt” mindset, supported by practices that elevate craft voices and standardize job hazard analysis. The aim is to establish daily routines that reduce injuries, protect crews, and make deliveries more predictable.

Its operating philosophy is anchored by four core values: People, Integrity, Excellence, and Stewardship. Quality is framed as “right the first time” through precision planning and continuous improvement. Stewardship extends responsibility to communities and sustainability, preserving culture so performance survives growth.

Kiewit makes scale safer by pairing craft-led ownership with values-driven execution.

INFRASTRUCTURE INDUSTRY

Can domestic solar factories scale without repeating past bottlenecks?

Tesla is ramping up hiring as it pursues an aggressive goal: build 100 gigawatts of solar manufacturing in the United States, from raw materials through finished components, by the end of 2028. The plan implies more than adding a line or two. It signals a program of new or expanded plants, new utility capacity, and rapid decisions on production locations.

For construction firms, the constraint will be the availability of enabling infrastructure. Cell and upstream manufacturing demand reliable high-load power, specialized ventilation, chemical handling, and tight process control, while module output is gated by glass, aluminum, and logistics. If sites are chosen late or interconnections lag, schedules will compress into overtime, premium freight, and quality risk that shows up during commissioning.

The winning approach is to industrialize delivery. Standardize facility designs, sequence capacity in repeatable blocks, and lock long-lead equipment and permitting work before scaling crews. Treat supply chain qualification and factory readiness as the true critical path, because a plant that is “built” but not producing is just stranded capital.

Standardize plants and lock utilities before scaling manufacturing timelines.

RESIDENTIAL RESEARCH

Does a $2,500 credit change who can buy new builds?

Fannie Mae extended its $2,500 borrower credit for very low-income first-time buyers. The credit can be applied toward a down payment or closing costs, widening access for households that can afford the monthly payment but struggle with cash at closing. The extension keeps the program available through early 2027 for eligible deliveries.

For residential builders, this is a sales-funnel lever, not a pricing lever. It can lift conversion rates on smaller plans, reduce late-in-underwriting fallout, and make buyer traffic more responsive to modest incentives. It also raises the importance of clean documentation, because the credit hinges on income eligibility and lender compliance.

Builders can capitalize by aligning with preferred lenders on prequalification scripts and matching products to buyer bands. Keep one or two plans and spec packages that reliably hit the payment target, limit last-minute upgrades that break underwriting, and train sales teams to explain the credit as closing-cost relief, not free money. Treat lender coordination like a production process, and you will protect cycle time while expanding qualified demand.

Pair lender credits with predictable specs to widen qualified demand.

TOOLBOX TALK

Clear hand signals and radio calls for equipment operations

Good morning, crew. Today, we tighten up communication around moving equipment. One designated signal person gives directions, and the operator follows only that person. We will do a radio check before starting and use simple, consistent words. The stop signal is always valid, from anyone, at any time. If you lose sight of the signal person or do not understand a call, stop and reset.

Most striking and pinch-point incidents occur when people assume rather than confirm. Hand signals and radios only work when we agree on who is signaling, where they stand, and what each call means. Keep the signal person visible, keep the work zone clear, and use repeat back on critical moves. If conditions change, like noise, glare, or congestion, switch to a safer method or pause until communication is solid.

  1. Assign one signal person for each move and confirm the operator knows who it is

  2. Perform a quick radio check and confirm the channel before moving the equipment

  3. Use standard hand signals and keep them slow, clear, and deliberate

  4. Keep the signal person in the operator’s view and never stand in the line of travel

  5. Use one simple stop signal and treat it as immediate, no questions asked, first

  6. Repeat back critical directions like swing, boom, travel, and set down

  7. Keep pedestrians out of the operating area and do not walk between the machine and fixed objects

  8. Stop work if you lose sight, lose radio contact, or the signal is unclear

  9. Post the hand signal chart where hoisting is happening and review it with the crew

  10. If two people give signals, stop and reassign roles before continuing

Clear communication is a safety control, not an extra step. If signals are mixed, visibility is poor, or radios are failing, we stop and fix the setup before moving another load or machine. One clear signal person, one understood plan, and one immediate stop rule keep everyone out of harm’s way. Speak up early, and we will reset without blame.

  1. What do you do if you lose sight of the signal person

  2. Who is allowed to give the operating signals during a move

  3. Why do we use repeat back on critical directions

One signal, one plan, one stop rule, every move, every time.

Stop everything. The B1M has launched The World’s Best Construction Podcast. Listen now across Apple, Spotify, Amazon, or wherever you get your podcasts.

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