"Seek first to understand, then to be understood"
Stephen R. Covey
THE ART OF LEADERSHIP
Understanding First Builds Trust, Alignment, and Lasting Results!
Outstanding leadership begins with curiosity. When you listen before you instruct, you discover context, constraints, and hidden strengths. People feel respected when their view is fully heard, and respect opens the door to influence. Understanding first does not slow action; it sharpens it. With a clear picture, choices become more straightforward and tradeoffs more honest.
Turn empathy into practice. Begin with open-ended questions that invite full, detailed stories. Reflect on what you heard until the other person says that it is right. Ask what success would look like for them and where they see risks. Only then share your view and propose next steps. Collaboration deepens when people see their fingerprints on the plan.
Listening without defense builds psychological safety and reduces rework. It reveals root causes, shortens cycles, and protects trust during pressure. Over time, the team learns that being understood is normal, not a luxury. That expectation becomes culture, and culture becomes a competitive advantage.
For thirty days, begin each conversation by listening fully, restating needs, confirming alignment, and then proposing clear next steps together.
COMMERCIAL CONSTRUCTION
How does Boretec turn contractor insight into reliable, precise trenchless technology?
Enduring tools begin with lived experience. Boretec started in the field as contractors, meeting tough soils and long shots firsthand. Those lessons drove them to build their own machines, patent improvements, and partner with industry leaders. Their guiding idea is demanding and straightforward: listen first, build second, and measure success by outcomes on the ground.
That mindset shows up in practical innovations. Steering heads designed for line and grade, along with clear operator feedback and equipment tailored to real-world constraints, help crews complete accurate bores with fewer disruptions. By taking ownership of manufacturing and distribution for a respected auger boring line, Boretec tightened the loop between design, supply, and service, allowing customers to gain speed and confidence.
The deeper insight is continuity. When the same people who know the job shape the tools, reliability rises and learning compounds. Boretec backs that up with responsive support and a knowledge-sharing culture that treats every question as an opportunity to enhance its services. The result is predictable installations, safer jobs, and utility crossings that honor schedule and budget.
Leverage field-born engineering, precise steering, and responsive support to deliver accurate bores, safer operations, and dependable trenchless performance.
INFRASTRUCTURE INDUSTRY
Which operational pivots should firms anticipate as SFO rebuilds Terminal Three West?
This week, San Francisco International begins the next phase of its $2.6 billion Terminal 3 West modernization, closing the departures curb between Doors 6 and 13 through 2027 and temporarily shutting down the Terminal 3 AirTrain station. United will split check-in: D and E gate passengers use Terminal Two counters, while F gate customers remain at Terminal Three. The changes take effect on Tuesday, November 4.
The business insight is the protection of capacity during construction. The program renovates 650,000 square feet and adds approximately 200,000 square feet, expanding security and concessions. The western half is targeted for a 2027 opening, with full completion expected in 2029. Relocating curb access and checkpoints maintains revenue but compresses morning peaks that demand active curb and queue management.
For builders and operators, treat the next month as a live pilot: track curb dwell, reassign staffing across terminals, adjust signage, and monitor AirTrain patterns. Lock long lead electrical gear and counters, stage night work around holiday surges, and rehearse contingency flows to keep operations resilient.
Measure curb dwell time hourly, staff flexibly, and adjust signage quickly to maintain throughput as Terminal Three West reconstruction advances during peak periods.
RESIDENTIAL RESEARCH
Will slowing compensation growth finally cool subcontractor bids and schedule pressure locally?
The quarterly Employment Cost Index was released on October 31, providing a clear view of pay and benefits across industries. It is less noisy than average hourly earnings and captures benefit costs that often determine subcontractor pricing power. For residential construction, it serves as the benchmark for translating macro wage momentum into labor allowances for framing, mechanicals, and finishes.
The insight is timing. Subcontractor bids typically lag ECI turns because crews are booked months in advance, and contracts often lock in rates. When compensation growth decelerates, the first relief is evident in overtime reliance and travel premiums, followed by base bid rates. Use multi-quarter trends and regional splits rather than one print, since pipeline and union dynamics vary.
Make it practical this week. Rebid critical scopes where carry costs are rising, index allowances to the latest ECI series you rely on, and prioritize shorter cycle plans to capture any easing sooner. Align the release cadence with verified trade capacity, and document wage assumptions in budgets so that lenders and appraisers can see how payment sensitivity and labor costs intersect.
Translate ECI signals into budgets, rebid critical scopes, index allowances, and align start schedules with trade capacity and wage trends.
TOOLBOX TALK
Glass Handling and Glazing Safety
Good morning, Team!
Today, we are covering safe handling, staging, and installation of glass for windows, storefronts, and curtain walls.
Why It Matters
Glass can cut deeply, crush hands and feet, or fall from a height. Wind and uneven ground can turn a panel into a sail. Breakage sends shards across walkways and public areas.
Strategies for Safe Glazing
Planning and delivery: Confirm panel sizes, weights, and routes. Stage racks on level ground away from traffic. Assign a lead and review hand signals and radio channels before the first lift.
PPE and guarding: Wear cut-resistant gloves, long sleeves, eye and face protection, and sturdy boots. Use edge protection, corner blocks, and tape to control chips.
Mechanical aids: Use rated vacuum cups, spreader bars, glass carts, or dollies. Inspect seals, pads, hoses, and valves. Clean contact surfaces before lifting and verify capacity with a margin.
Team lifts and movement: Keep the glass upright and balanced. Lift with legs, not arms alone. Walk forward only, with a spotter clearing turns and thresholds. Count the lift, the move, and the set. Stop if anyone loses grip or footing.
Setting and securing: Barricade below. Use setting blocks and shims as specified in the details. Keep fingers clear of pinch points between the glass and the frame. Do not release the glass until clips, beads, or temporary restraints are in place.
Storage, Housekeeping, and Disposal: Store panels in A-frames or racks with straps. Keep walkways clear of corner protectors and wrap. Collect shards with a brush and pan, and place waste in covered bins. For serious cuts, apply firm pressure and call 911.
Discussion Questions
What panels are being moved today, what route will we use, and which lifting aids are assigned
Where are the racks, corner blocks, vacuum cup test area, and the waste bin for shards
Conclusion
Plan the lift, protect the edges, and control the zone from truck to frame.
Plan it, pad it, glaze smart!





