“Empathy makes you a better innovator.”
Satya Nadella
THE ART OF LEADERSHIP
Choose learning over certainty to lead progress!
Empathy is not soft; it is strategic. When you start by understanding people, you make better decisions and build durable trust. Teams move faster because they feel seen. Customers stay because they feel heard. Empathy reveals hidden constraints and new options, turning uncertainty into insight that guides action.
Lead with curiosity. Ask better questions, listen without defense, and reflect on what you heard. Share the purpose, the constraints, and the decision criteria so people can contribute wisely. Replace status summaries with short demos and customer notes. Learning becomes visible, and the next step becomes obvious.
Make empathy operational. Define outcomes, owners, and timelines. Provide access to real users and data. Remove barriers quickly. Celebrate minor improvements that reduce friction or increase value. As empathy shapes choices, innovation stops being accidental and becomes a habit that compounds results and strengthens culture.
For ninety days, practice daily curiosity, hold weekly customer interviews, document learnings, and mentor teammates to cultivate empathetic, innovative leadership.
COMMERCIAL CONSTRUCTION
How does TERRA turn e-waste into an environmental and economic opportunity for communities?
Every device has a second life waiting. TERRA exists to make that future real by championing responsible electronics reuse and recycling that safeguards people and the planet. By setting the bar high and uniting mission-driven partners, TERRA turns a complex problem into explicit action so fewer materials are wasted and more value is reclaimed.
The path is demanding and straightforward. Prioritize safety for workers and neighborhoods. Treat data security as nonnegotiable. Choose partners who meet rigorous standards and prove it through transparent practices. When equipment is refurbished, resold, or recycled responsibly, organizations cut risk, conserve resources, and show their communities what stewardship looks like.
Progress compounds when it is easy to do the right thing. TERRA connects businesses, public agencies, and consumers with trusted solutions, educates decision-makers, and celebrates measurable results. When leaders align policy with practice, e-waste becomes a resource stream rather than a liability, and sustainability moves from promise to performance.
Choose certified e-waste solutions to protect health, secure data, conserve resources, empower workers, and transform discarded electronics into opportunity.
INFRASTRUCTURE INDUSTRY
Will Kennedy Expressway lane shifts shorten trips and improve safety?
This week in Chicago, crews are shifting traffic on the Kennedy Expressway to complete the next phase of bridge and pavement rehabilitation. Nighttime closures allow milling, paving, and barrier moves while inspectors verify deck repairs and reopen freshly resurfaced lanes by morning. Ramps will open and close in sequence to keep local access while crews work over rail lines and the river.
Expressway rehabs prioritize structure first. Teams hydro-demolish deteriorated concrete, replace rebar, and pour new overlays to protect steel beams. Fresh waterproofing membranes, expansion joints, and drainage hardware prevent future freeze-thaw damage. Once decks cure, contractors place durable pavement, upgrade guardrail, and install modern crash cushions, cameras, and dynamic message signs that support incident response.
Sequencing reduces delays and risk. Work concentrates overnight and on weekends to set temporary striping, shift barriers, and test signal timing on arterials that handle detoured traffic. Expect rolling closures as sweepers and stripers finish tie-ins before the morning peak. The payoff is smoother decks, safer merges, clearer signage, and more reliable commutes through the corridor.
Plan around nightly closures, follow posted detours, merge early, watch crews, and keep speeds down so improvements activate smoothly and safely for everyone.
RESIDENTIAL RESEARCH
Do September existing-home sales signal stronger demand for new construction?
This week’s existing home sales report landed, offering a quick overview of resale supply, buyer traffic, and price resilience. For builders, resale conditions matter: when listings stay scarce, more shoppers migrate to new communities; when affordability pinches, traffic slows, and incentive sensitivity rises. Watch whether contract activity firmed or cooled heading into fall, not just the headline print.
Remember, this report reflects closings, so it lags signed contracts by a month or two. Study regional splits, first time versus move-up mix, and price tiers. Pair it with pending sales and mortgage applications to triangulate momentum. If resale inventory tightens while demand holds, quick move-ins gain leverage; if inventory builds, expect sharper price comparisons and longer decision cycles.
Turn it into action: recalibrate buydown menus using local payment thresholds, rebalance spec starts toward submarkets with firmer traffic, and presell options that differentiate from nearby resales. Coordinate appraisals early where comps are thin, and protect margins with tighter quote windows and precise expiration dates.
Align begins tracking resale trends, updating incentive menus, coordinating with lenders, monitoring inventory shifts, and pacing releases according to verified community absorption.
TOOLBOX TALK
Suspended Scaffold and Swing Stage Safety
Good morning, Team!
Today, we are covering the safe setup and operation of suspended scaffolds and swing stages for facade, glazing, and repair work.
Why It Matters
Falls from height, hoist failure, contact with power lines, and dropped objects can cause severe injury. Wind and unbalanced loads increase the chance of a tip-out.
Strategies for Safe Stage Work
Planning and anchorage: Use engineered roof anchors or approved counterweights. Install tiebacks to a separate structural anchor. Verify the rated load covers workers, tools, and materials, and check wind limits.
Rigging and lifelines: Inspect wire rope for kinks, birdcaging, corrosion, and proper termination. Each worker uses an independent lifeline with a rope grab, which is anchored separately from the suspension system. Keep the guardrails, midrail, and toeboard in place.
Electrical and power: Maintain a safe distance from overhead lines. Use GFCI-protected power and weather-resistant connectors. Keep cords and hoses secured to prevent snagging in hoists.
Leveling and operation: Test raise and lower before work. Keep the platform level by adjusting the hoists together. Do not overload one end, bounce the stage, or climb the suspension lines. Stop work if sway, unusual noise, or vibration occurs.
Housekeeping and emergency readiness: Tether tools and secure small parts. Establish a drop zone below. Know manual lowering procedures and the rescue plan. Do not use in high wind, lightning, or icy conditions.
Discussion Questions
Where are today’s anchors, tiebacks, and power sources, and who verified capacity
What is the drop zone layout, and who carries rescue gear and communication
Conclusion
Engineered anchors, independent lifelines, and controlled operation prevent falls and tip-outs.
Anchor it, level it, work smart!





